***Please enter your departure date from the UK as the date. The voucher is only valid for 3 months from the date of issue.
***Please allow 5 business days for delivery.
PASS: 5 days
NECESSARY INFORMATION/DOCUMENTS WHEN ORDERING:
- Last name, first name, title exactly as in the passport for all participants
- check planned usage date must be within 3 months
*** A child pass is valid for those aged 6 to 11, aged 12 and above you must purchase an adult ticket.
*** For infants aged 0-5, they do not need a Japan Rail Pass, this means that the infant is not entitled to a seat.
Please order at least 5 business days before departure.
If you complete the payment by 3pm we will post JR voucher next working day.
If you complete payment after 3pm we will post JR voucher on the second business day after purchase was completed.
If you complete payment during the weekend we will post JR voucher on Tuesday.
We are closed on Saturday, Sunday and Bank holidays.
If you return your unused Exchange Voucher within 11 months from the date of issue:
Refund of the amount made per Exchange Voucher will be made less 10% + £25.
Lost or misplaced exchange orders cannot be refunded
In the event a voucher needs to be amended by the customer (i.e. name mistake), an amendment fee of £25 for each voucher must be paid.
The original vouchers must be sent back to H.I.S for us to reprint the vouchers.
REMARK: Unfortunately, the purchase of a regional Japan Rail Pass for Japanese nationals is not possible.